Help Center

Official Platform

Set up and manage WESSAAL Official mode for compliant, scalable WhatsApp operations, official numbers, templates, wallets, and enterprise messaging.

Messaging and Templates

Contacts and Recipients

Manage contacts, recipient lists, groups, and communication targets for your organization.

Automations and Integrations

Connect external systems, manage automation rules, and trigger operational messages automatically using WESSAAL.

Team, Roles and Security

Manage team members, roles, permissions, account access, and security best practices inside WESSAAL.

Plans and Billing

Learn how WESSAAL monthly plans, subscriptions, billing, payments, upgrades, and cancellations work.

Troubleshooting

Find solutions to common issues related to login, verification, WhatsApp connection, messaging, billing, and integrations.

Policies and Compliance

Review WESSAAL policies, acceptable use rules, privacy terms, cancellation guidance, and compliance-related information.

Choosing Your Account Mode

Understand how to choose between Linked-Device and Official modes when setting up WESSAAL.

Linked-Device vs Official

Compare Linked-Device and Official modes, including their main use cases, setup flow, and operational differences.